Dear friend, the standard of shoes size is different in every country, every area and every brand,
so just forget about your previous shoes size and reselect here according to your feet length.
-Misalwa Official Store is located in China biggest shoes city Wenzhou, so shoes in high quality with favorable price are available in our store.
-Some leather shoes have smell because they are just produced out from factory, the smell will disappear after you put them in ventilated place for a period of time.
-Add Misalwa Official Store to store list on our homepage, then you can get the latest promotional information.
-We will ship out your shoes soon after successful payment! If you need other shipping options,please contact us about the extra fee.
-Please check the address and zip code when order.
-Russian buyer need to leave full name when order ,or may not get the package from post office successfully.
If there are quality problems, please contact us first, then we can discuss the return and refund.
Items returned should be in their original conditions. If the items are damaged or lost when they are returned, buyer can not get a full refund,but can file a claim with the logistic company to recover the cost of damage or loss.
As for customs fee, the amount depends on buyer's local customs policy, paying taxes according to law is an obligation of every person,we can not pay it in stead.
All shoes are packed in EPE foam which is a eco-friendly material that is better than air bubble bags and can protect shoes well during shipping.
Note: There is 1% probability for our packaging method that the product will be lightly deformed (it can be recovered). If you mind, please apply for box packaging (the box is free, but you need to add the shipping cost of the box).
We are so looking forward to get your positive 5 star feedback.If any problems with the products,please contact us first.We'd like to grow up with your precious opinions, and be your long time friends.
Thanks for your time!